Ticketing Policy


Member / Subscription Ticket Holders

  • All members may make seat reservations for the evening they wish to attend on line or by calling the Membership Reservation Hotline.
  • All non-member tickets must be paid in full when making any reservation.
  • Members are required to present their membership vouchers to the box office in exchange for their tickets.
  • All Membership tickets will be held at the Box Office under the member's last name. They will not be re-sold.
  • Ticket prices vary. Please refer to the chart above to find out the cost for purchasing tickets in advance and at the door.

Non-Member Tickets

  • Non-Members can pre-purchase tickets on-line only. Tickets can be pre-purchased with a Visa, MasterCard or Discover. Please contact the Box Office directly if you need to arrange for alternative payment.
  • All pre-paid tickets will be held at the Box Office under the purchaser's last name. They will not be re-sold.
  • Ticket prices vary. Please refer to the chart above to find out the cost for purchasing tickets in advance and at the door.

Performance Night Ticket Purchases

  • Members and non-members may purchase tickets "at the door" the night of any performance without making a reservation, based on seating availability.
  • The Box Office is not responsible for the inability to seat patrons who do not make prior reservations.
  • Ticket prices vary. Please refer to the chart above to find out the cost for purchasing tickets in advance and at the door.

Reserved, Unpaid Tickets

  • As of July 13, 2004, The Footlight Club no longer accepts unpaid reservations for its productions. Please refer above to the sections marked "Member / Subscription Ticket Holders" or & Non-member Tickets" for ticket reservation terms and procedures.

Refunds

  • All Box Office Transactions are non refundable, except in the event of performance cancellation.

Exchanges

  • Exchange requests must be made in writing, by phone or by e-mail. Requests in person may not be honored unless accompanied by written documentation.

Deadlines

  • Member & non-member purchases on-line can be made up to 24 hrs before the performance date. Reservations made less than 24 hours before the performance may not be honored.
  • Member Reservations by phone can be made until 5 pm on the day of the performance. Reservations made after 5 pm may not be honored.
  • Member requests to purchase non-member tickets by phone can be made up to 48 hrs prior to performance date. Reservations made less than 48 hours before the performance may not be honored.